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Smart Restaurant Solution: Helping Restaurant Digital Upgrade
Smart Restaurant Solution: Helping Restaurant Digital Upgrade
来源: | Arthuor: XTIOT Barcode Scanner | Time: 2022-12-02 | 351 Reading | 分享到:

Smart restaurant provides marketing, operation, management and other tools and services for catering merchants through Internet and mobile Internet catering information management, connects merchants and consumers, and helps merchants optimize user experience and improve operating efficiency.

Since the sudden outbreak of the epidemic at the end of 2019, the epidemic has become an inescapable curse for offline physical stores, especially in the catering industry, where normal operations were once hindered.

In addition, in the catering market where competition is fierce, advertisements are everywhere, and homogeneity is serious, offline catering stores want to stand out. In addition to product advantages, a good store experience and high-quality service are also key factors that determine the quality of business. .

Based on the development of Internet of Things technology and cloud computing technology, POS software is an intelligent restaurant management system tailored for restaurants. Through this system, restaurants can save a lot of labor in the process of operation, and can also effectively reduce operating costs. , so as to improve the management performance of restaurants, perfectly support ordering, realize seamless O2O access, and truly create an efficient information management system for restaurants.


Solve the Problem

01. High labor costs, inactive employees, poor customer experience, and reduced profits;

02. High marketing costs, few customers, poor business, and few repeat customers;

03. The management efficiency of multi-chain stores is low, and the financial data of members is chaotic;

04. It is difficult to quickly feed back the suggestions and opinions of consumers to the management of the restaurant, resulting in the unresolved customer opinions and the failure of the restaurant's institutional environment to update itself.


Solution Advantage

01. Function integration. Reservation, self-service, cash register, takeaway, membership, invoicing and other applications cover the needs of restaurant management, unified management, and realize intelligent restaurant management;

02. Convenient and fast. It is more convenient to manage on the PC side and the mobile phone side, from setting up docking, dishes on and off shelves, real-time price modification, advertisement release, account checking, and business reports, all with one click;

03. Reduce costs. Customers order food while queuing through the WeChat official account, and can also directly scan the table code to place an order and checkout after taking a seat, effectively reducing the number of restaurant waiters and saving labor costs.


Core Functions

Online Booking

1. The intelligent reservation system solves the electronic reservation of seats, bids farewell to the handwritten reservation form, and only needs to click the mouse to complete the reservation form, which is simple to operate, more efficient, and saves manpower and financial resources;

2. Users book tables online to avoid long waiting; at the same time, the restaurant reduces the loss of meals;

3. Make a reservation to become a member, and the customer information is automatically collected and sorted to form a customer file.


Ranking System

1. Online number picking: users can get the number in advance on the APP, applet, and official account to save waiting time;

2. Automatically take the number and call the number: the customer automatically takes the number on the spot, and the queuing system automatically calls the number, which greatly relieves the service pressure of the waiters during the peak dining period;

3. Process reminder: the system automatically pushes the queue process message to keep track of the queue process at any time;

4. Pre-ordering: Customers can pre-order food through their mobile phones when they are queuing up, saving dining time.


Nutrition Ordering System

It can support multi-terminal ordering and ordering in restaurants, and can order food in advance through various channels such as mobile phones, self-service terminals, and Pad terminal applications. The service efficiency of each link is improved with short serving time, self-service service, automatic settlement, and mobile payment. and response speed, effectively reducing operating costs and improving dining experience.

At the same time, the background of the smart restaurant has a nutritional analysis function, which can analyze the nutritional combination of the selected meals to achieve healthy drinking.


Membership System

Realize the three levels of catering consumption, the whole process of customer dining, and the full flow of o2o Internet, comprehensively obtain and integrate customer information, and improve membership through member marketing methods such as employee care, coupon group distribution, sharing rebates, level discounts, and points redemption. Viscosity, rapidly increasing repeat customers, and sweeping away potential members.


Refined Store Management

All-round statistics of restaurant data, including turnover, customer flow, actual receipts, queuing dining rate, dish sales, per capita consumption, member data, etc., and the data trend chart is displayed.

Managers can set purchase pricing based on inventory, and provide cost reference prices for purchasers; suppliers bid, inquire, optimize raw material purchase channels, and reduce raw material costs;

It is easy to grasp the operating status of the restaurant, the restaurant management responds more sensitively, and locates the problem more accurately.


Precision Marketing

Perfectly connected to the front-end system of the merchant’s WeChat public account, it is possible to set up a variety of marketing activities by building WeChat graphic materials, automatic replies, custom menus and other content.

Combined with marketing campaigns to enhance brand awareness, indirectly stimulate in-store consumption and enhance customer participation.


Evaluation System

After the customer consumes, make an online evaluation of the meal. Through the all-round evaluation of the dishes, service, and environment, while accumulating word of mouth for the restaurant, it can also detect shortcomings in time, improve service levels, and meet increasingly refined consumer needs.

 


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