The spring breeze, flowers and plants are fragrant, the green willows are only half yellow and half-yellow, everything is recovering, and the fragrant spring is a good season for outings. However, under the influence of the epidemic, the tourism industry, which should have been prosperous, has fallen into an off-season, and the hotel industry has also been disrupted. His body was bruised and bruised, and his average income fell off a cliff.

According to the "Analysis of the Impact of the Epidemic on the National Hotel Market" report released by the China Hotel Association, judging from the 5,000 hotels across the country that participated in the survey, during the Spring Festival, the epidemic caused an average loss of 67.81% of hotel operating income, of which 89.88% of hotel operating income Losses are above average. In this battle against the "epidemic", we have seen the helplessness of enterprises being forced into a period of stagnation, and also seen the courage of enterprises to continuously release their potential, seize opportunities, and carry out self-help actions. Under the epidemic situation, there is a great demand for "contactless" services. In order to minimize the cross-infection caused by the contact between guests and hotel service personnel, the transformation to intelligence and the provision of "contactless" services have become self-help measures that hotels are actively trying.

Empowering traditional hotels to transform into intelligence

It is an inevitable choice for traditional hotels to transform to intelligence. XTIOT Passport Reader supports a wide variety of identification documents, and can identify more than 80 types of documents including ID cards, passports, Hong Kong, Macao and Taiwan passes, etc. XTIOT passport reader is equipped with a high-definition camera of up to 5 million pixels. For different documents identified, the passport reader can provide hotels with high-quality document image information. At the same time, the formation of high-definition images also helps to improve the accuracy of information identification. Spend.

Integrating the application of XTIOT passport reader in the hotel self-service check-in machine can realize self-service check-in by swiping the certificate. The original intention of the self-service check-in system is to provide users with an easy-to-operate and service-oriented experience. Based on AI character recognition technology and image processing technology, the passport reader provides users with automatic sensing triggers to read the certificate, and does not require hotel service personnel. Reception, so that users will use it when they come.

"Zero-contact" check-in improves both efficiency and satisfaction

The XTIOT passport reader is integrated in the self-service check-in machine. When the customer checks in or checks out, he only needs to swipe the certificate used to book the hotel online, and the system will immediately read the certificate information and compare it with the information collected by the self-service check-in machine. The on-site portrait information is compared. After the comparison is passed, the customer can select a house online and go through procedures such as housing and check-out. The whole process only takes a few seconds. lightning! 

In view of the cumbersome work of document information entry, XTIOT passport reader provides accurate document information for hotel staff through intelligent identification technology. The full-width information of the certificate recognized by the XTIOT passport reader can be transmitted to the hotel system through an integrated application, which is convenient for the hotel staff to edit, search, export and manage the digital information.

XTIOT passport reader improves not only efficiency, but also customer experience satisfaction and the hotel's core competitiveness. In the special period of epidemic prevention and control, it will become a trend to use self-service check-in equipment for "zero-touch" procedures. At this time, passport The reader also provides security and the power for hotels to work together through difficult times.